Thank you for visiting Renate Dubose Art. She is committed to providing the best experience to each and every supporter. Below, you will find a basic overview of her policies.
Renate works very hard to get your purchases packed and shipped in a timely fashion. Due to the printing process it can take up to 2 weeks to recieve your order depending on your location. If you have not received your order in a timely manner, please send an email through the contact form asking for the order status before submitting a claim through PayPal. Thank you for your patience, as Renate does her best to ensure the quality delivery of your product(s).
It is of utmost importance to Renate that your order arrives to you in the same quality that it leaves. She uses high quality shipping materials and carefully pack each order by hand. At this time, she does not offer gift wrapping or gift messages with product packaging. If you have a custom shipping need, please contact us via the contact form BEFORE placing an order.
Please contact Renate via the contact form for any custom order requests, or to inquire about purchasing existing original artworks.
Renate is thankful for each and every supporter. Please contact her via the contact form if you have any questions or concerns.
Renate does not accept any returns or exchanges at this time. ALL SALES ARE FINAL on Original and Commissioned Artwork .